A theoretical analysis of psychological literature on the relationship of socioal and demographic factors of age and work experience with the phenomenon of “emotional burnout” of education workers is carried out. Theoretical studies have shown an ambiguous relationship of these factors with the phenomenon of “emotional burnout”.

The features of the manifestation of the syndrome of emotional burnout in teachers employed and representatives of the service sector who have their own business are revealed. The features of the organization of preventive measures in the prevention of emotional burnout among workers in different areas of service provision — entrepreneurship and hiring are highlighted. The authors revealed the personal factors that determine the emotional burnout of teachers and representatives of the business sphere who have at least 5 years of work experience, identified the targets of complex psychological support for the formation of the phenomenon under study.

The article presents the results of the empirical research on the prevention of burnouts syndrome among employees of the information technology industry (IT). Paper examines the connection between the personality traits like a type of reflection, empathy, and burnout in IT worker. The study was conducted based on a company specializing in the development, testing and implementation of high-load systems and software products. The relevance of the problem and justification of the preventive measures to correct the level of emotional burnout is supplemented by the results of primary diagnosis using the methods of diagnosis of the level of emotional burnout centuries V. V. Boyko. According to the theoretical analysis and primary diagnostics, the psychological training was developed and tested to correct the level of emotional burnout of employees in the information technology industry. The results of the effectiveness of the developed program are presented.